"With Fluentia, we're not just maintaining our systems – we're improving them together. Their ability to understand our needs and act quickly has been essential to our success."
Cornelius Vaage-Gnilka, Chief Digital Officer, Veni Energy Group Norway
Veni Energy Group, a leading energy services provider across the Nordics and in other parts of Europe, aimed to align its business and IT processes and was seeking a new partner for the support, maintenance, and continuous development of the Fingrid Datahub data interface integration in the Finnish market.
The collaboration with Fluentia brought Veni Energy structure, stability and local understanding.
A vast amount of data – electricity usage sites metadata, customer data, authorization data and metering data – is transferred from Fingrid Datahub to Veni Energy’s datahub 24/7 for their daily operations. Therefore, it is of utmost importance to ensure the reliability and maintainability of the gateway connecting Fingrid Datahub to Veni Energy’s internal systems.
Veni Energy also recognized the continuous development of their data hub as equally vital for improving and optimizing daily operations, emphasizing the importance of a flexible, experienced, and responsive partner – one capable of providing day-to-day support while also future-proofing the integration and internal user interface.
We introduced Veni Energy our Fluentia Care model – an adaptive support and development service that combines structured processes with flexibility and continuous improvement.
Key elements of the solution include:
This approach was designed to support long-term operational health while enabling continuous development.
The collaboration between Fluentia and Veni Energy is grounded in shared goals, open communication, and a mutual drive for continued improvement.
The structured takeover process ensured a smooth transition, providing the necessary continuity while setting the stage for further development. Regular cooperation meetings have helped both teams stay aligned, enabling them to respond quickly to changing needs and prioritize improvements effectively. With a scalable support model in place, Veni Energy can rely on consistent system performance while also exploring future enhancements in a proactive and agile manner.
"With Fluentia, we're not just maintaining our systems – we're improving them together. Their ability to understand our needs and act quickly has been essential to our success", says Cornelius Vaage-Gnilka, Chief Digital Officer of Veni Energy Group in Norway.
VENI Energy Group, founded in 1995, is a leading provider of energy services in the Nordic region, Germany and Spain. The company specializes in energy sourcing, energy audits, and metering services, securing energy for over 40,000 customers. Through its metering business, VENI allocates and bills energy consumption for more than 10,000 tenants. The group manages a combined annual energy consumption exceeding 12 billion kWh and employs over 500 professionals across eight locations in five countries. VENI is committed to sustainability, delivering 100% environmentally friendly energy to more than 30,000 Nordic customers, with a total annual consumption surpassing 7 billion kWh.